It was No Fuss by Bus (almost!)
Fortunately he knew that the 662 passed by and there, on the departure screen was a 662 leaving from stand Y.
If the potential traveller had done his (extensive) homework; i.e. he knew what to look for, then getting from Axminster to Nab Wood Crematorium was reasonably achievable; but for a non-expert, not so cosy. There were good reasons for some of the family to come by car but fbb would bet his pension that not one of them even considered catching a train.
Public transport simply ain't easy. Infomation simply ain't good enough.
IF an unwary potential passenger had asked on-line Traveline this is the first answer on the list for a journey from Sheffield to Nab Wood arriving by 1330; fbb's requirement.
... it's Traveline.
So the fbb's are in the right place and ready for the right bus but there is still time to take escalator, stairs or lift up to the the bus departure area and have a look round.
One final question:-
It wouldn't have been designed by "Best Impressions" by any chance? It is ever so very difficult to tell!
Hang on. Is it "Buses of Somerset" or "Taunton" ...